Introduction
Our website uses cookies
Insofar as those cookies are strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.
About cookies
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies that we use
We use cookies for the following purposes:
authentication - we use cookies to identify you when you visit our website and as you navigate our website
status - we use cookies to help us to determine if you are logged into our website
shopping cart - we use cookies to maintain the state of your shopping cart as you navigate our website
security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
analysis - we use cookies to help us to analyse the use and performance of our website and services
cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally.
Cookies used by our service providers
Our service providers use cookies and those cookies may be stored on your computer when you visit our website
We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at https://www.google.com/policies/privacy
We use Mail Chimp to distribute our email campaigns. You can view the privacy policy of this service provider at https://mailchimp.com/legal/privacy
We use Stripe as our online payment provider for all credit and debit card payments. You can view the privacy policy of this service provider at https://stripe.com/gb/privacy
Managing cookies
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
- https://support.google.com/chrome/answer/95647?hl=en (Chrome)
- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox)
- http://www.opera.com/help/tutorials/security/cookies/ (Opera)
- https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer)
- https://support.apple.com/kb/PH21411 (Safari)
- https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge)
Blocking all cookies will have a negative impact upon the usability of many websites
If you block cookies, you will not be able to use all the features on our website.